Surveyors are no longer satisfied with written policies alone. They want to see active QAPI processes in action.
Key Things Surveyors Evaluate
- How facilities identify risk — Do you have systems in place to proactively identify residents at elevated risk for falls, pressure ulcers, infections, and readmissions?
- Whether interventions occur promptly — When risk is identified, can you demonstrate that appropriate interventions were implemented in a timely manner?
- How outcomes are monitored over time — Is there evidence of ongoing monitoring and reassessment to track whether interventions are effective?
The Problem: Facilities that rely on retrospective documentation often struggle to demonstrate this. Looking back at what happened after an adverse event is not the same as showing proactive risk management.
Modern QAPI Programs Use Technology
Modern QAPI programs use dashboards, trend analysis, and documentation-ready outputs to show surveyors that quality improvement is ongoing — not reactive.
With QAPIShield, facilities can demonstrate:
- Real-time risk dashboards showing facility-wide trends
- Documentation of interventions and follow-up
- Evidence of proactive risk identification
